privacy policy

Last updated: 13 October 2026

This policy describes how PhémeApp processes your personal data when you visit the phemeapp.ch website or use the public planning consultation alert service (cantons of Vaud, Geneva, Valais, Neuchâtel, Jura, Bern, Zurich and Fribourg). It is established in accordance with the Federal Act on Data Protection (nLPD) and, for persons located in the European Union or the EEA, in accordance with the General Data Protection Regulation (RGPD).

1. Who is responsible for processing?

PhémeApp, operated by Arnaud Mathier, sole proprietorship (independent)
1832 Montreux, Switzerland
Contact: [email protected]

If you reside in the EU/EEA, you can write to us at the same address for any question relating to the RGPD. We have not appointed a representative in the EU; the service is primarily aimed at persons concerned by construction projects in Switzerland.

2. What data do we process, why and on what basis?

DataPurposeLegal basis
Email address, first name and last name Create your account, send you alerts, reminders and reports, contact you about the service Performance of the contract (nLPD Art. 31 para. 2 lit. a; RGPD Art. 6 para. 1 lit. b)
Monitored address(es) and inferred GPS coordinates (swisstopo geocoding), monitoring radius, profile (owner / tenant) Detect nearby planning consultations and adapt the content of alerts Performance of the contract
History of alerts sent, preferences Display in your account area, avoid duplicates Performance of the contract / legitimate interest in the proper functioning of the service
Billing and payment data (selected plan, subscription status, invoices). Card data is entered on Stripe and is never received or stored by PhémeApp Manage paid subscriptions, billing and accounting obligations Performance of the contract; legal obligation (accounting retention)
Information entered in objection assistance tools (e.g. objection letter) and contact messages Provide the requested function and respond to your messages Performance of the contract / pre-contractual measures
Technical connection data (IP address, server logs) at our hosting providers Security and proper functioning of the site Legitimate interest
Cookie-free visit statistics (GoatCounter) Understand traffic, without individual tracking Legitimate interest
Google Analytics 4 audience measurement (cookies _ga, _ga_*) Analyse traffic and improve the site Your consent, given via the cookie banner (RGPD Art. 6 para. 1 lit. a; ePrivacy; LTC Art. 45c)

To provide the service, the provision of your email address, your name and at least one address to monitor is necessary; without this data, we cannot offer it to you. We do not process not any sensitive data within the meaning of the law, do not carry out any automated individual decision-making producing legal effects concerning you and do not use any advertising cookies.

Your data is collected directly from you. The planning consultations we monitor come from official publications; they may mention names of applicants or owners, which we reproduce in the alerts as published, for information purposes, with a link to the official source.

3. How do we use your data?

We do not sell your data and do not use them for third-party advertising purposes. A service or billing email remains possible independently of the alerts.

4. To whom do we disclose your data?

We use service providers (processors) bound by confidentiality and data protection commitments:

Service providerRoleLocation / safeguards
SupabaseDatabase of accounts, addresses and preferencesGermany (Frankfurt region)
Google (Google Sheets, Apps Script)Data import, form and history during the migration to SupabaseGoogle Cloud; possible transfer outside Switzerland/EU, covered by the Data Privacy Framework and/or standard contractual clauses
Brevo (formerly Sendinblue)Email sendingFrance / EU
Stripe Payments Europe Ltd. / Stripe, Inc.Payment of subscriptions (payment page hosted by Stripe)Ireland / United States; standard contractual clauses, Data Privacy Framework
CloudflareWebsite hosting and routing, payment processing server (Worker)Global network; standard contractual clauses, Data Privacy Framework
GitHub (Microsoft)Code hosting and automated executionUnited States; standard contractual clauses, Data Privacy Framework
swisstopo (api3.geo.admin.ch)Address geocodingSwitzerland
Nominatim / OpenStreetMapIdentification of the municipality from coordinatesUnited Kingdom / EU
GoatCounterCookie-free statisticsEU
Google Analytics 4 (Google Ireland Ltd / Google LLC)Audience measurement, only if you accept itIreland / United States; standard contractual clauses, Data Privacy Framework

The website's fonts are hosted on our own servers: no request is sent to Google Fonts. Official cantonal sources (CAMAC, SITG, SITN, eBO, etc.) are consulted to retrieve publications; no data about you is transmitted to them.

Transfers abroad. Some service providers process data outside Switzerland and the EU/EEA, particularly in the United States. In this case, the transfer is based on an adequacy decision (e.g. Data Privacy Framework) or on standard contractual clauses (nLPD art. 16-17; RGPD Chapter V). You can request a copy from the address above.

If you provide us with a third party's email address (e.g. to send them alerts), you warrant that you are authorised to do so and that you have informed them.

5. Retention period

6. Security

No measure guarantees absolute security. In the event of a breach likely to result in a high risk to your rights, we will inform you and notify the competent authorities in accordance with the law.

7. Your rights

Under the nLPD and, where applicable, the RGPD, you have the following rights:

RightDescription
AccessKnow whether we process your data and obtain a copy of it
RectificationHave inaccurate data corrected (also in your personal account)
DeletionHave your data erased (“Delete my account” button or email)
Objection / restrictionObject to processing based on legitimate interest or request its restriction
PortabilityReceive your data in a structured and commonly used format
Withdrawal of consentWithdraw your consent at any time (e.g. analytics cookies), without retroactive effect: “Cookies” link at the bottom of the page

To exercise your rights: [email protected]. We may ask you to provide proof of your identity. We respond within 30 days.

8. Cookies and audience measurement

The user area does not use tracking cookies; login is via a magic link. The browser may store technical preferences locally (language, cookie choices, login session). No advertising cookies are used.

GoatCounter produces aggregated statistics without cookies and without recording your full IP address.

Google Analytics 4 is not activated except with your consent, given via the banner displayed on your first visit. If you refuse, no analytics cookie is placed and no data is sent to Google Analytics. If you accept, cookies (_ga, _ga_*, maximum duration of 2 years) are placed and browsing data (pages viewed, source, device, truncated IP address) are processed by Google; advertising functions and Google signals are disabled. You can change your choice at any time via the “Cookies” link at the bottom of the page. We also respect the “Do Not Track” and “Global Privacy Control” signals: in that case, no measurement is carried out.

9. Amendments

We may amend this policy. The update date appears at the top of the page; in the event of a substantial change, we will inform you by email or in the service before it takes effect.

10. Complaints

You can contact the Federal Data Protection and Transparency Officer (PFPDT) : www.edoeb.admin.ch. If you reside in the EU/EEA, you can also contact the data protection authority at your place of residence.

📩 Contact us

For any questions regarding your personal data:
[email protected]